Resolution Communication Report  
     
   

The Purpose of this document:
This document is purposed to enhance the management of the issue at hand. Frequently, the logic and the rationale behind the understanding to resolve the issue are not communicated effectively, efficiently and involving all stakeholders. This document is a particularly beneficial tool when discussing lessons learnt at the resolve of the issue raised.

Thank you for your time taken to complete the document.

  
       
 
Support Required:
Date:                                                      Reporter: 
Problem Name:   <A brief description of the problem>                                                 
Manager: ; Job Title:           File Number:

 

Working Group:    <Names of the role-players>

Resource Group: <Names of the role-players>;           Job Title:         

Problem Situation: < Describe the key aspects of the problem>
     
Problem Description: IT IS IT IS NOT
Deficiency:
On what:
Who:
Where:
Where on Object:
When:
When in sequence:
Unique features:
Differences &Changes:
Likely cause:
Confirmation/ proof
 
Requirements:                                       Actions and Alternatives:  
<In the process of brain-storming solutions, list each one to highlight actions and alternatives that were considered>
 
PSo Support Teams to complete
Plan:          Action to be taken:        By whom :
No. Date Raised Description of Action Responsible Person Referred Minutes Due Date Completion Date Comments Completed
1 Y / N
2 Y / N
3 Y / N
4 Y / N
5 Y / N
6 Y / N
 
Fine-Tuning : <A description of proactive suggestions from the stakeholder>
 
 
Approval of Plan, recommendations: